If you change your mind within 30 days, you can obtain a refund provided you have your original receipt or proof of purchase. If you don’t have proof of purchase, we are happy to exchange your items. All purchases made in-store can only be returned o
Changed your mind? Not to worry! Refunds are offered on all eligible orders returned to us within 30 days of your delivery date.If you choose to return an item(s) due to a change of mind, you will be provided with an address to return the item(s). Yo
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 5-7 business days for the refund to reflect in your account.
Yes, you can return your unwanted items in any Lovisa store. Keep in mind, each item must be eligible for return and your proof of purchase is required.
Unfortunately, all purchases made in-store can only be returned or exchanged in any Lovisa store.
Of course. You are welcome to return online purchases in-store. Please refer to our Returns & Exchanges Policy for more information.